Privacy Policy
Last updated: 7 August 2026
Quantum Decorating Services respects your privacy and is committed to protecting personal information collected through this website.
This Privacy Policy explains how information may be collected, used, stored and protected when you visit https://quantumdecoratingservices.co.uk/.
This policy relates specifically to the operation and use of this website.
1. Who We Are
This website is operated by Quantum Decorating Services.
For questions about this Privacy Policy or the way your personal information is handled through this website, please contact:
Email: chris@quantumdecoratingservices.co.uk
Website: https://quantumdecoratingservices.co.uk/
For the purposes of applicable UK data protection legislation, Quantum Decorating Services is responsible for the personal information collected through this website.
2. Data Protection Legislation
We aim to handle personal information in accordance with applicable UK data protection and privacy legislation, including:
the UK General Data Protection Regulation, known as the UK GDPR;
the Data Protection Act 2018;
applicable amendments introduced by the Data (Use and Access) Act 2025; and
the Privacy and Electronic Communications Regulations, known as PECR.
3. Personal Information We May Collect
The information collected through this website depends on how you choose to interact with it.
Information You Provide to Us
If you contact us or submit an enquiry through the website, we may collect information such as:
your name;
your email address;
your telephone number;
information about the decorating services you are interested in;
details about your property or proposed project;
information included within your enquiry; and
any other information you voluntarily provide.
Please avoid including unnecessary sensitive personal information when submitting an enquiry through the website.
Information Collected Automatically
When you visit the website, certain technical information may be collected automatically by the website, hosting provider, security systems or analytics technologies.
This may include:
your IP address;
browser type and version;
device type;
operating system;
pages visited;
referring website or search engine;
date and time of visits;
approximate geographical information derived from your IP address;
website interaction information; and
cookie or consent preferences.
This information may be used to operate, secure, maintain and improve the website.
4. How We Use Your Personal Information
Personal information collected through the website may be used to:
respond to enquiries;
provide information you have requested;
communicate with you about a potential decorating project;
take steps requested by you before entering into an agreement;
operate and maintain the website;
investigate technical problems;
protect the website against spam, fraud, abuse and security threats;
understand how visitors use the website;
improve the website and its content;
maintain records where reasonably necessary; and
comply with applicable legal and regulatory obligations.
We will not sell personal information collected through this website.
5. Our Lawful Bases for Processing
Under UK data protection law, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Contract and Pre Contractual Steps
Where you contact us about a service, quotation or potential project, processing your information may be necessary to take steps at your request before entering into a contract.
Legitimate Interests
We may process information where it is reasonably necessary for our legitimate interests, provided those interests are not overridden by your rights and interests.
This may include:
responding to general enquiries;
operating and improving the website;
maintaining website security;
preventing misuse or fraudulent activity; and
understanding the general performance of the website.
Consent
Where consent is required, for example for certain cookies, tracking technologies or electronic communications, we will ask for your consent before carrying out the relevant processing.
You may withdraw your consent at any time.
Legal Obligation
We may process or retain information where necessary to comply with a legal or regulatory requirement.
6. Contact Forms and Enquiries
If you submit an enquiry through the website, the information you provide will be used to respond to your request and, where relevant, discuss the services you are interested in.
Information submitted through website forms may be transmitted through our website hosting, email or website management systems.
We will only request information that is reasonably relevant to handling your enquiry.
Submitting an enquiry does not automatically subscribe you to marketing communications.
7. Cookies and Similar Technologies
This website uses cookies and may use similar storage and access technologies.
Cookies are small files or pieces of information stored on your computer, smartphone or other device when you visit a website.
Cookies may be used for purposes including:
ensuring the website functions correctly;
maintaining website security;
remembering preferences;
recording cookie consent choices;
measuring website usage and performance; and
supporting third party website functionality.
Essential Cookies
Some cookies and technologies are necessary for the website to operate correctly or provide a service you have requested.
Where an applicable legal exemption applies, these technologies may be used without consent.
Analytics and Statistical Cookies
We may use analytics technologies to understand how visitors use the website and identify ways in which it can be improved.
Where analytics or statistical technologies meet an applicable exemption under PECR, they may be used without consent subject to the conditions required by law, including appropriate transparency and, where applicable, a simple means of objecting.
Where an exemption does not apply, the relevant technology will only be used after appropriate consent has been obtained.
Other Non Essential Cookies
Cookies or similar technologies used for purposes that do not fall within an applicable exemption will not be activated until the required consent has been obtained.
You can manage your choices through the cookie consent banner or cookie settings provided on the website.
You can also control cookies through your browser settings, although disabling certain cookies may affect how parts of the website function.
8. Analytics
The website may use analytics services to help us understand how visitors interact with the site.
Analytics information may include:
pages visited;
length of visits;
device and browser information;
approximate location;
referring websites;
interactions with website content; and
general website traffic patterns.
Where analytics information constitutes personal data, it will be processed in accordance with applicable UK data protection legislation.
9. Third Party Services and Embedded Content
The website may use services, plugins, integrations or content supplied by third parties.
This may include services relating to:
website hosting;
website security;
analytics;
contact forms;
spam prevention;
Google reviews or review widgets;
social media;
maps;
videos; and
other embedded website functionality.
When you interact with third party content, those third parties may receive technical information such as your IP address, browser information or information stored through cookies or similar technologies.
Third party providers are responsible for their own privacy practices where they process your personal information independently.
We encourage you to review the privacy information provided by any third party services you choose to interact with.
10. Social Media Links
The website may include links to Quantum Decorating Services social media profiles.
Following these links will take you to an external website or platform.
Those platforms operate under their own privacy policies and terms. We are not responsible for the privacy practices of external social media platforms.
11. External Links
This website may contain links to third party websites.
Once you leave our website, we do not control how another website collects or processes your information.
You should review the privacy policy of any external website before submitting personal information to it.
12. Sharing Your Personal Information
We may share personal information with trusted service providers where reasonably necessary to operate and maintain the website.
These may include:
website hosting providers;
website developers or maintenance providers;
email providers;
IT and security providers;
analytics providers;
website plugin providers; and
professional advisers where required.
We may also disclose information where required by law, regulation, court order or another lawful authority.
Service providers should only process personal information for the purposes for which it has been provided and subject to appropriate data protection requirements.
We do not sell personal information collected through the website.
13. International Data Transfers
Some technology or service providers used by the website may process information outside the United Kingdom.
Where personal information is transferred internationally, we will take reasonable steps to ensure that an appropriate legal mechanism and safeguards are in place where required by UK data protection law.
These safeguards may include transferring information to countries covered by UK adequacy regulations or using appropriate contractual safeguards.
14. How Long We Keep Your Information
We will not retain personal information collected through the website for longer than reasonably necessary.
Retention periods will depend on:
why the information was collected;
whether an enquiry develops into a customer relationship;
whether the information is required for legal, accounting or regulatory purposes;
whether it is required to establish, exercise or defend legal claims; and
the retention settings of relevant website or technology systems.
Information relating to unsuccessful or general website enquiries will be periodically reviewed and deleted when it is no longer reasonably required.
Technical website logs, analytics information and cookie information may have different retention periods depending on the systems used.
15. How We Protect Your Information
We take reasonable technical and organisational measures to protect personal information collected through the website against:
unauthorised access;
accidental loss;
misuse;
alteration;
disclosure; and
destruction.
These measures may include website security controls, access restrictions, secure hosting, software updates and other appropriate safeguards.
However, no website or method of electronic transmission can be guaranteed to be completely secure.
16. Your Data Protection Rights
Depending on the circumstances and the lawful basis being relied upon, UK data protection law may give you rights including:
The right to be informed: You have the right to know how your personal information is being collected and used.
The right of access: You may request access to personal information we hold about you.
The right to rectification: You may ask us to correct inaccurate or incomplete information.
The right to erasure: In certain circumstances, you may ask us to delete your personal information.
The right to restrict processing: In certain circumstances, you may ask us to restrict how your information is used.
The right to data portability: In certain circumstances, you may have the right to receive personal information in a structured, commonly used and machine readable format.
The right to object: In certain circumstances, you may object to the processing of your personal information.
Rights relating to automated decision making: You may have rights concerning certain decisions made solely through automated processing.
The right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time.
Not every right applies in every situation.
To exercise any of your rights in relation to information collected through this website, contact:
chris@quantumdecoratingservices.co.uk
We may need to confirm your identity before fulfilling certain requests.
17. Complaints
If you are concerned about how your personal information has been handled, please contact us first so that we can investigate your concern.
You also have the right to raise a complaint with the Information Commissioner’s Office, which is the UK supervisory authority for data protection.
Further information is available at:
18. Children’s Privacy
This website is intended to provide information about professional decorating services and is not specifically directed at children.
We do not knowingly use the website to collect personal information from children.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect:
changes to the website;
changes to the services or technologies used;
changes to our data handling practices; or
changes to legal or regulatory requirements.
The latest version will be published on this page with the date of the most recent update.
20. Contact Us
If you have any questions about this Privacy Policy, the personal information collected through this website or your data protection rights, please contact:
Quantum Decorating Services
Email: chris@quantumdecoratingservices.co.uk
Website: https://quantumdecoratingservices.co.uk/